Terms and Conditions
Introduction
These Terms and Conditions govern the use of the website https://commedesgarconsbrand.com (the “Website”) and the services provided through it. By accessing or using this Website, users agree to comply with these terms.
If you do not agree with any part of these Terms and Conditions, please do not use this Website.
Scope and Updates of Terms
These Terms apply to all visitors and users who access the Website, place orders, register accounts, or use services provided through the Website.
We reserve the right to update or modify these Terms at any time without prior notice. Any updates will become effective immediately upon publication on this page.
Orders and Purchases
When a customer places an order through the Website and completes the checkout process, the order confirmation page will be displayed and a confirmation email will be sent to the registered email address.
Once the order confirmation page appears, the purchase is considered finalized and cancellation or modification may not be possible.
If you do not receive a confirmation email after placing an order, please contact us through our contact page to verify that the order has been successfully processed.
Product images displayed on the Website are intended to represent items as accurately as possible. However, actual colors and appearance may vary depending on the user’s device, screen settings, or viewing environment.
Stock Availability
In rare situations, an item may become unavailable after an order has been placed due to inventory synchronization delays or simultaneous purchases. In such cases, the order may be canceled and a refund will be issued to the original payment method.
Some products may have purchase limits per customer to ensure fair availability.
Payment Methods
The total order price includes the product cost and applicable shipping fees.
Customers are responsible for any import duties, taxes, or customs fees that may apply depending on their country’s regulations.
Payments are accepted through secure payment providers and credit card processors including Visa, MasterCard, American Express, Discover, and other supported payment methods available at checkout.
Shipping
Orders are typically processed and shipped within several business days after payment confirmation. Shipping times may vary depending on the destination and courier services.
Customers are responsible for ensuring that their shipping address and contact details are correct at the time of ordering.
If a package cannot be delivered due to incorrect address information, long absence, or refusal to accept delivery, the order may be canceled and additional shipping fees may apply.
Returns and Exchanges
Returns or exchanges based on customer preference (such as size or color selection) may not be accepted.
However, returns or exchanges may be allowed in the following situations:
- The item is defective or damaged.
- An incorrect item was shipped.
To request a return or exchange, customers must contact us within seven (7) days of receiving the order and provide order details and supporting information.
Returned items must be unused, in original condition, and include all packaging and tags.
If a replacement item is unavailable, a refund may be issued.
Disclaimer
We are not responsible for damages or losses resulting from service interruptions, website errors, technical issues, or unauthorized access caused by circumstances beyond our control.
This includes events such as natural disasters, network outages, technical failures, or other unforeseen disruptions.
Prohibited Activities
Users are prohibited from engaging in the following activities while using this Website:
- Violating applicable laws or regulations.
- Providing false or misleading information.
- Using the Website for unauthorized commercial activities.
- Copying, distributing, or reproducing website content without permission.
- Attempting to disrupt website systems or security.
If a user engages in prohibited activities, we reserve the right to cancel orders, suspend accounts, or restrict access to our services.
User Accounts
Users may create accounts on the Website to place orders and manage purchases. Users are responsible for maintaining the confidentiality of their account information and passwords.
We are not responsible for any unauthorized use of accounts resulting from failure to maintain security of login credentials.
Intellectual Property
All content on this Website, including text, images, graphics, and design elements, is protected by copyright and intellectual property laws. Unauthorized reproduction or use of website content is prohibited.
Privacy
Personal information collected through this Website will be handled according to our Privacy Policy.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws. Any disputes arising from the use of this Website will be handled in accordance with the relevant legal jurisdiction.
Disclaimer: This website operates as an independent online store and is not affiliated with the official Comme des Garçons brand.